FAQ
Do you offer Jain-friendly pizzas?
Yes. Look for “Jain” tag in the catalog. We avoid onion and garlic and use separate prep tools.
Delivery time?
30-minute promise applies to select zones. Else, we share a precise ETA at checkout.
What payments do you accept?
UPI, cards, and popular wallets. Cash on delivery is available in select areas.
Can I customize spice level?
Yes, choose from None, Mild, Medium, or Hot. Some items have fixed spice due to authenticity.
Do you have gluten-free options?
We bake on separate trays for gluten-free bases. However, trace gluten may be present due to a shared kitchen.
How do you handle allergens?
All common allergens are listed on each product page. Ask for “no cheese”, “nut-free”, or “no-mushroom” in notes where possible.
Refunds and remake policy
If an order arrives late or incorrect, contact support within 24 hours with your order ID. We offer a remake or refund after verification.
Can I change my order after placing it?
Edits are possible for a short window before the kitchen starts. Use the order page link to request changes.
Do you offer loyalty points?
Yes. Earn 1 point per ₹100. Redeem at checkout once you cross 100 points.
What oven do you use?
Stone-deck ovens for classic pies and a wood-fired oven on weekends for select Neapolitan specials.
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